Terms and conditions

Learn My Way terms of use

Please read these terms of use ("the terms") carefully before using the Learn My Way website (the website). You should access and use the website and content only if you agree to these terms.

By using this site, you are agreeing to these terms.

If you don’t accept these terms

If you do not accept these terms in full, you do not have permission to access the content of the website and you should stop using the website immediately.

Who makes Learn My Way available to me?

Learn My Way is operated by and made available by Good Things Foundation. References to ‘Learn My Way’ and ‘we’, ‘us’ refer to:

Good Things Foundation
1st Floor
1 East Parade
S1 2ET

References to ‘you’ or ‘your’ means you as a user of Good Things Foundation websites.

Changes to the website

We can alter, suspend or stop any service on the website, or its content, without telling you.

We can change these terms at any time. You can find the date we last changed the terms at the end of this page. We recommend that you visit this page from time to time to make sure that you know about any changes we have made. By continuing to use the website after any changes to the terms, you are agreeing to the changes.

You accept that you have no legal claim if we change the website or these terms.

Using the website

You agree to use the website only for lawful purposes, and in a way which does not infringe the rights of anyone else or affect anyone else's use of the website.

You agree not to act in an unlawful manner or in a way which may harass or distress anyone else.

Using accounts

The website offers you the chance to create your own Learn My Way account, which allows you to use Online basics. Any Learn My Way account we set up for you is governed by these terms.

When you register for our service, you agree to:

To update your personal details on the website:

The website is free (though you will need to pay any service or phone charges for accessing the internet). Because the website is free, we do not guarantee:

We can:

We will tell you if we are going to introduce or change these rules.

We can end your Learn My Way account and delete all information stored on it if you do not access your Learn My Way account for 90 days or longer.

We can suspend or end your right to use the Learn My Way service immediately if in our sole opinion you are not meeting these terms, or if a regulatory authority asks us to. If we end your right to access the Learn My Way service, we may immediately close down your account and delete all information associated with it.

If you undertake our Online basics course we may contact you as this course is subsidised by the government. We will not pass on your details to any third party and any contact we make with you will be specifically about the subsidised learning you have undertaken.

Disclaimer and limiting liability

We provide the content of this website for general background information only. You should consult a qualified adviser for advice on any specific question or problem.

You should not rely on the accuracy of any part of the content. We will not be liable for any damage, loss, costs or expenses which arise directly or indirectly from you using this website.

We make every effort to make sure that the website does not contain any error or defect, but we do not accept responsibility for any damage to or loss of data on your computer system, network or server that results from you using the website, or any content made available through the website.

As far as the law allows, and except as expressly set out in these terms, we will not be responsible for any warranties and representations, express or implied, in respect of the content including without limitation warranties of satisfactory quality, fitness for a particular purpose, non-infringement of third party rights or any law, compatibility, security and accuracy.

We will not be liable for any loss or damage caused by using this website or the services provided through this website.

We will be liable for:


Computer and telecommunications systems may contain faults, including viruses, and may from time to time need downtime (time when the website is not available) for repair, maintenance and upgrading.

So, we do not guarantee that the website will always be available, but we will make reasonable efforts to reduce the time when it is not available. You cannot claim we have broken these terms because of downtime.

Links to other websites

The website provides links to the websites of third parties. We do not recommend the content, products, advertising or other materials available from these third-party websites and you should use them at your own risk. We are not responsible for any damages, loss, cost or expense arising from your use of these third party websites.

We cannot guarantee that the links to third-party websites and services will work all the time.

Our privacy policy does not apply to third-party websites. You should be aware of the privacy policies of these websites so that you understand how these third parties will use your personal data.


We, or third parties who have granted us licences to use the material, own all the content provided on the website. This includes all the:

You cannot copy, reproduce, publish, upload, post, transmit or distribute any of the content.

You can download and temporarily store these pages for your own personal and private use. You can also print them for your own non-commercial use as long as you do not change the content and you do not use them in any other publication without getting our prior permission.


If you want to get your own Learn My Way account, you will need to register with us. We will ask you for your name, your email address or mobile phone number and a password. As you will be responsible for all activities that occur under your username and password, you should keep them confidential. You must tell us immediately if anyone else is using your username or password without your permission, or if you believe that your username or password are no longer confidential.

We can ask you to alter your username and password if we believe that they are no longer secure.


You should not rely on any statement we or any of our representatives have made about using this website (other than those set out in these terms).

If we cancel any of these terms, or we cannot enforce them, those terms that are not affected will still apply.

Your and our rights under these terms can be waived only in writing. If you or we do not exercise a right, we are not waiving that right.

Governing law

These terms will be governed by the laws of England and Wales.

Learn My Way Privacy Statement

This privacy statement explains how we (The Department for Business, Innovation and Skills or ’Learn My Way’):

If you have any questions or comments about:

please contact us through the 'Contact Us' page. We are registered as a Data Controller under the United Kingdom Data Protection Act, 1998.

What personal information do we collect?

You can use the website without providing any personal data. However, you will have to provide personal data if you:

If you want to register and use Learn My Way’s full suite of features, you will need to give:

Optional Information

In addition to the information you are required to give during registration, you will be asked some questions which you do not have to answer. We will ask you for:

We may transfer your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.

Occasionally we promote the Learn My Way website with partners through joint publicity campaigns. If you have come to this website through one of those partners' own websites then the registration process may ask for additional information. If any additional information is asked for then the registration page will clearly describe how this data will be used and will provide a link to the Terms in use on the partner website.

If there is a competition offered through a partner website then please note that a link to the Terms of the competition will be available through the registration page and the competition entry and awards process will be the responsibility of the partner.

Updating your personal details

To update the personal details that you gave to us when you registered:

Updating your Address details

To update the address details that you gave to us when you registered:

Updating your Contact Consent details

To update the contact details that you may have given to us when you registered:

If you change your mind about being contacted then you can change the setting on these screens.

Please note: we may record calls to the helpdesk for quality and training purposes only. We will store calls for about three months and keep them confidential.

How do we use your personal data?

We will use your personal data:

Who do we disclose your personal information to?

We will only give your personal information:

You have a right to ask for a copy of the personal data we hold about you. We will charge you a small fee for this. To get a copy of this information, please email hello@goodthingsfoundation.org


Cookies are small text files which are sent to your browser by a web server and stored on your computer's hard disk. We use cookies on our site to monitor how visitors use it.

The cookies we use on the website do not collect or store any personal information. You can disable cookies but, if you do, you may not be able to use certain features on our site. If you want to know how to remove cookies from your browser, go to the All About Cookies website.


We have a security policy which includes a number of sophisticated security measures to protect against personal data under our control being lost, misused or altered. Your account is hosted on a secure and certified website and the account and the pages where you login and logout are protected by industry-standard security features.

You should always log off from your Learn My Way account at the end of each session to stop anyone else using it.

Last Updated: 20 February 2017.